Last updated: April 14, 2025
You are requested to read the Terms and Conditions ("Terms") carefully before continuing to use this site. Visitors to this website are bound by the following Terms. If you do not agree with any of these Terms, please do not use this site. If you have any questions about these Terms, please contact us.
BHOMIKA NETWORK PRIVATE LIMITED. (âBNPL") may not routinely monitor your postings to the website but reserves the right to do so. However, in our efforts to promote good citizenship within the Internet community, if BNPL becomes aware of inappropriate use of the website or any of its Services, BNPL will respond in any way that, in its sole discretion, BNPL deems appropriate. You acknowledge that BNPL will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, BNPL will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the Internet. Submissions and unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password. As such, you shall indemnify and hold BNPL and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the web site or the use of the web site by any person using your user name and/or password (including without limitation your participation in the posting areas or your Submissions) violates any applicable law or regulation, or the rights of any third party. BNPL reserves the right to terminate access to this web site at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded and printed materials.
Telephony on Internet is permitted to a limited extent i.e.
(i) from PC to PC within or outside India
(ii) PC in India to Telephone outside India
(iii) IP based H.323/SIP Terminals connected directly to ISP nodes to similar Terminals within or outside India. The Customers shall strictly comply with the above and the persons involved are liable to be proceeded with and punished.
It is illegal to terminate Internet Telephony calls to any public telephone number (PSTN, ISDN, PLMN, etc.) in India irrespective of whether the same originates in India or abroad. BNPL may at any time revise the Terms by updating the then-current version thereof posted on this web site. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page of this web site to determine the most current version of the Terms to which you are bound. Certain provisions of the Terms may be superseded by expressly designated legal notices or terms located on particular pages at this web site. BNPL may change the format and content of this web site at any time. BNPL may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason.
Personal details provided to BNPL through this web site will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy. If you have a question or complaint, please contact us at corporate office. BNPL reserves all other rights.
Undertaking, Representation And Covenants Of The User
When using this web site, you expressly undertake, represent and covenant that you will not:
Please read these Terms and Conditions carefully as they govern your use of Broadband Internet access and other related Services provided by BHOMIKA NETWORK PRIVATE LIMITED (CIN # U72900UP2014PTC064125), (hereinafter referred to as âBNPLâ) and add-on Third Party Services offered to the Subscriber.
1. For the purposes of these Terms & Conditions:
2. BNPL reserves the right to verify the information, provided by the Subscriber in the application form, to use the same at its discretion and shall have the right to grant or refuse the Services to the Subscriber.
3. The Services being offered under this Contract are being provided as per the License Agreement with the Department of Telecommunications, Ministry of Communication. The Subscriber acknowledges and understands that BNPL for the operation of its Services, including Internet Telephony services, is subject to the terms and conditions of the License Agreement with the Department of Telecommunications, Ministry of Communication and extant laws and regulations as may be intimated by the DOT to BNPL from time to time. The Subscriber clearly understands that the Services may be terminated and/or suspended under directions from the Government of India and the competent authority under no liability of any nature whatsoever against BNPL.
4. BNPL agrees to provide Subscriber with the Services on the terms and conditions of this Contract.
5. The Services are provided on an âAS IS and AVAILABLEâ basis for decent and lawful purposes without any warranties of any kind.
6. BNPL does not guarantee error-free Services or that any information, software, or any material accessible through Services is free of viruses, worms, Trojans, horses or other harmful components and that the Subscriber shall not hold BNPL responsible nor liable in any nature whatsoever for any loss of business or any other expense/s incurred due to the occurrence of any such event.
7. The Bandwidth provisioned by BNPL is a non-dedicated & shared bandwidth and may vary depending on the upstream feed from the Gateway Provider, Local Loop Provider, and user load on the network/server/systems in accordance with TRAI guidelines on broadband speeds for home and small office subscribers.
8. The Services provided shall remain BNPLâs exclusive property and on expiry/early termination of the contract, the Subscriberâs right to use the Services being provided shall cease.
9. The Subscriber is responsible for and shall at all times provide all access to the Equipment, necessary to access the Services, provided by BNPL. BNPL reserves its right to disconnect or deactivate Subscriberâs access to Services without prior notice including situations where Subscriberâs Equipment or software is interfering with BNPLâs other services.
10. Subscriber should use Cable Modem/Router/ATA Box or any other equipment approved/supplied by BNPL or by any of its associate/subsidiary/group companies. The ownership of the equipment supplied by BNPL/associate companies will remain with BNPL/associate/subsidiary/group companies. In the event of termination of services, the equipment must be returned within 7 days to BNPL in working/non-damaged condition. For any damage to equipment provided by BNPL, repair/service/replacement charges will be assessed by BNPL and recovered from the subscriber along with applicable taxes, as an additional cost of provision to BNPL. BNPL shall raise an invoice on the subscriber for such repairs and the same shall be paid without demur by the Subscriber within 7 days of receipt of the invoice.
11. The Subscriber shall permit BNPL or its authorized representatives sufficient and timely access during any day of the week to verify/install/inspect the necessary âEquipmentâ at the Subscriberâs premises. BNPL shall give the Subscriber prior notice before any such verification/installation/inspection of Equipment.
12. BNPL is merely a provider of Cable Modems/Routers/ATA Box or any other hardware that may be required to enable the Services. Such equipment may carry such warranties as provided by the Original Equipment Manufacturer. Hence, any and/or all expenses occurring due to damage of the Equipment shall not be refunded by BNPL.
13. Save as provided hereinabove, in addition to what may be intimated to the Subscriber from time to time or as may be applicable under extant laws, the following shall also be applicable if the Subscriber uses this Service for internet telephony:
Addressing scheme for internet telephony shall only conform to IP addressing scheme of Internet Assigned Numbers Authority (IANA) exclusive of National Numbering Scheme/plan applicable to Basic/Cellular Telephone service. Translation of E.164 number/private number to IP address allotted to any device and vice versa, to show compliance with IANA numbering scheme is not permitted. Subscriber acknowledges that VoIP will not be used in any form other than what is permissible under the internet service license. Subscriber acknowledges that the IP given will not be used for terminating VoIP calls on domestic PSTN network.
14. Subscriber shall use the Services for valid and legitimate purposes failing which Services shall be suspended and/or terminated.
15. All our plans have data transfer allocations which vary depending on the plan. Data delivery speed will get reduced as per our schedule after a user crosses the designated allocation.
16. Subscriber agrees to pay BNPL the installation, activation, subscription, and other charges for BNPLâs Services and Third Party Services, if any, availed by the Subscriber along with the statutory taxes and levies for the time being in force at the time of such payments as and when they fall due as may be notified by BNPL. In the event the Subscriber wishes to shift to a new location, delivery of Services at the new location will be subject to availability of BNPLâs Services and Third Party Services in the area. In such a case, a shift fee will apply.
17. BNPL will provide a bill/invoice for the Services and Third Party Services subscribed at the contracted rate or such rates as are notified at periodic intervals to the subscriber by electronic means on the subscribers registered email id. BNPL will not be responsible for any delay or loss of such bill/invoice in transit. The Subscriber, in the event of on receipt of such bill/invoice, shall appropriately enquire with BNPL and pay the dues at contracted rates on or before the due date. BNPL reserves the right to withdraw/suspend/terminate the Services partially and/or fully with or without notifying Subscriber in a case of non-payment of invoice/bill by the due date or in case Subscriber's payment instrument is unpaid to BNPL for whatever reason by Subscriberâs bankers. In a case of discontinuation/disconnection of Service the charges/fees paid by the Subscriber earlier shall not be refunded under any circumstances. Any unutilized MBâs will not be carried forward or refunded on renewals. It is clarified that there shall be no refund (pro-rata/post-activation or otherwise) made by BNPL to the subscribers for any reason whatsoever including but not limited to the unutilized MBâs.
18. Payment against the aforementioned bill/invoice must be made in full by the due date mentioned in the invoice/bill. Any delay payment by the due date will attract interest@2% per month. In a case of dishonour of cheque, Subscriber will be liable to pay the penalty of 2.5% per month of the subject to a minimum of Rs.150/- per instrument and any other charges as may be applicable. This clause shall be applicable for postpaid subscriber/s only.
19. Plans offered will be monthly, quarterly, half yearly and annual with prepaid or postpaid billing option. For plan change during the life cycle of prepaid subscribers, amount for remaining period of service will not be adjusted against the new plan subscribed.
20. Static IP (if provided) will be provided after submission of justification and network diagram indicating where it will be used. Static IP will be charged extra and shall be offered at the sole discretion and option of BNPL.
Third Party Services, if any, will be provided by BNPL through its partnership/arrangement with other service/content providers and such Third Party Services shall be governed by the applicable terms and conditions, including any privacy policy and end-user license agreement, of the respective service/content providers, as available on their website. By proceeding to use such Third Party Services, the Subscriber acknowledges that the Subscriber has gone through the applicable terms and conditions of the respective service/content provider and shall be bound by the same. The Third Party Services are not owned or controlled by BNPL and BNPL assumes no responsibility for such services/content. BNPL will have no liability against any claims arising out of or in connection with the use of such Third Party Services or for any loss of whatsoever nature caused to the Subscriber or any third party in connection with the use of such Third Party Services.
21. Reinstatement of Services and Third Party Services will require full payment of the outstanding balance and other charges plus installation fees. It shall be BNPL's sole discretion to allow such reinstatement of Services. Manuals/packages/booklets etc. issued by BNPL from time to time shall be binding on Subscriber.
22. Reproduction or distribution, publication, copying, downloading or exploitation of any Third Party Services and/or Third-Party Content by the Subscriber will hold the Subscriber solely and completely liable for infringement of Copyright and/or any other applicable law. This shall survive termination/expiry of this Agreement between BNPL and the Subscriber.
23. The subscriber is required to ensure that objectionable or obscene message or communications, which are inconsistent with the established laws of the Country, are not generated/sent by the Subscriber. Subscriber understands and agrees that the internet contains material, some of which sexually explicit or pornographic that may be offensive to some people and access to such material will be at Subscriberâs own risk. The Subscriber shall be solely and completely responsible for any such act which may be in violation of the Information Technology Act, the Copyright Act or any other applicable Law/s, Act/s extant laws. The Subscriber shall perpetually indemnify BNPL in this regard.
24. Subscriber agrees to notify BNPL of any changes to the information provided by the Subscriber during registering for the services, by e-mail, or registered post.
25. The subscriber is not allowed to share/resell/distribute/the Services provided by BNPL in any manner.
26. If the Subscriber is a value-added telecom services provider, then the Subscriber must obtain necessary permission/license from Dy. Director General (CS), Department of Telecommunications, Sanchar Bhavan, 20 Ashoka Road, New Delhi -110001. Tel: 011 332 6255 / 303 2855 fax:332 7656. A copy of such permission/license shall be provided by the subscriber/s to BNPL within 7 days of receiving such permission/license.
27. Subscriber shall comply with the Cable Televisions Networks (Regulation) Act 1995. The Indian Telegraph Act, 1855. The Indian Wireless Telegraphy Act 1933. The India Copyright Act 1956, the Guidelines on Internet services and usage no. 845-51/97-VAS and the Rules made under these Acts and all extant laws, regulations, guidelines, as amended from time to time.
28. BNPL will put in best efforts and strive to maintain the maximum possible uptime of the Services. However BNPL shall not be responsible nor liable for any downtime in the Services and offers no guarantee of end-to-end bandwidth on Internet, BNPL may suspend the Services during Technical failure modification or repair or testing of the service network and shall not be liable to refund any amount to the Subscriber when the services are interrupted/suspended owing to causes and reasons beyond its control. BNPL shall use reasonable efforts to inform the Subscriber of any such disruption of services. Termination of this Contract shall not affect any accrued rights or liability of either party nor shall affect the coming into force or the continuance in force of any provision hereof which is expressly or by implication intended to come into or continue in force or after such termination.
29. The Subscriber shall in perpetuity fully indemnify and hold harmless BNPL / associate/subsidiary / group companies against any and/or all claims, damages, suits, proceedings, actions, cause of action, award, liabilities, cost and/or expenses of any kind (including but not limited to attorney fees, defamation, infringement of any law, rules & regulation in force from time to time) arising out of any misrepresentation and/or fraud committed by the Subscriber/s, or actual or alleged breach of any terms of this Agreement by the Subscriber/s (including but not limited to breach of any representation and warranty provided by the Subscriber/s.
30. BNPL reserves the right to modify and amend this Contract without cause and without prejudice to BNPL rights as specified in this Contract. The Subscriber acknowledges and affirms that by using the Service from time to time, the Subscriber shall be bound by the current version of the relevant terms and conditions as available on BNPLâs website(s). The Subscriber shall be responsible at all times for reviewing the then current version of the terms and conditions. BNPL shall not be liable to the Subscriber or to any third party for any such change or modification.
31. If the Subscriber commits a breach of any of the terms and or conditions of this Contract, BNPL may at anytime at its sole discretion and without prejudice to any other remedy available under any law, either suspend the Services or terminate this Contract.
32. The Parties may terminate this Contract without cause any without prejudice to BNPL and there shall be no refunds of any nature whatsoever. Save as provided herein, BNPL may at any time at its sole discretion and without prejudice to any other remedy available under any law, either suspend the services or terminate this Contract. There shall be no refunds of any nature whatsoever by BNPL if such termination is due to reasons attributable to the Subscriber.
33. BNPL may offer a partial refund in case of termination request by Subscriber.
34. BNPL shall not be held liable nor responsible to the Subscriber in any manner whatsoever, for any delay or failure in providing the Services, if the same is related or connected, directly or indirectly, to any reason that is beyond the control of BNPL or this purpose, a matter beyond the control of BNPL shall include, but shall not be limited, to the following.
35. In the event of any dispute or difference arising out of or relating to between the parties hereto or as to the performance rights and obligations under this Agreement or as to any claim, monetary or otherwise of one party against the other or as to the interpretation and effect of any terms and conditions of this Agreement, such dispute or difference shall be referred to the Sole Arbitrator to be appointed by BNPL and the decision of the Arbitrator shall be final and binding on both parties. The Arbitration proceedings shall be governed by the provisions of the Arbitration and Conciliation Act, 1996 (as amended from time to time). The venue of arbitration shall be Mumbai. The venue of arbitration shall be Mumbai. Except for service-related disputes, which may be referred to TDSAT in New Delhi, the Courts in Mumbai shall have sole and exclusive jurisdiction in all other matters.
36. Under this contract, the Services shall be non-transferable by Subscriber/s in any manner whatsoever.
37. Same as specified in this Contract, any notice and/or any communication to be given by BNPL under this Contract shall be in writing and shall be served by either e-mail, fax, courier or post at Subscriber address as specified in this Contract.
38. If any term or conditions of this Contract becomes or is declared illegal, invalid or unenforceable for any reason, such term or condition shall be divisible from this Contract and deemed to be deleted from this Contract. If any provision of this Contract is determined to be invalid, at such the other provisions of this Contract shall remain in full force and effect.
39. Neither the course of conduct between the parties nor trade practice will modify the provisions of the Contract.
40. The provisions of all obligations on Subscriber shall survive the termination/expiry of the Contract.
41. No failure or delay on BNPL part of exercise any right to remedy under this Contract shall be construed or operate as a waiver thereof nor shall any single or partial exercise or any right or remedy preclude the further exercise of such right or remedy as the case may be.
42. Any correspondence by the Subscriber shall be sent by registered AD to:
BHOMIKA NETWORK PRIVATE LIMITED,
UGF 12 Ambika Arcade I.T Crossing,
Lucknow -226020 U.P â (INDIA)
ALL CONTENT ON THIS PORTAL IS TRANSMITTED AND DISTRIBUTED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGMENT. BHOMIKA NETWORK PRIVATE LIMITED. MAKES NO WARRANTY THAT THE PORTAL WILL BE UNINTERRUPTED OR ERROR-FREE, FREE FROM VIRUSES OR SECURITY BREACHES NOR DOES BNPL MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM THE USE OF THE PORTAL. ANY CONTENT OBTAINED FROM THE PORTAL IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE USE OF ANY SUCH MATERIAL.
BNPL WILL NOT BE HELD LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR FINANCIAL DAMAGES RESULTING FROM ANY CIRCUMSTANCE INVOLVING YOUR ACCESS TO AND USE OF THE PORTAL OR THE UNAVAILABILITY OF THE SERVICES.
This Website and the information, tools and material contained in it are not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject BNPL to any registration or licensing requirement within such jurisdiction.
This website is subject to periodic update and revision. Materials should only be considered current as of the date of initial publication appearing thereon, without regard to the date on which you may access the information. BNPL maintains the right to delete or modify information on this website without prior notice.
BNPL will try to ensure that all information and recommendations, whether in relation to the products, services, facilities, offerings or otherwise (hereinafter "Information") provided as part of this website are correct at the time of inclusion on the website. However, BNPL does not guarantee the accuracy of the Information and makes no representations or warranties as to the completeness or accuracy of Information
BNPL shall have an option but no obligation or commitment to update or correct any Information that appears on the Internet or on this website.
The persons receiving or viewing the Information are expected to make their own determination as to its suitability for their purposes prior to use or in connection with the making of any decision. No Information at this website shall constitute an invitation to invest in BNPL. Any use of this website or the Information is at your own risk. Neither BNPL nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website or the Information, or any website linked to this website.
This website is controlled and operated from India and BNPL makes no representation that the materials are appropriate or will be available for use in other locations. If you use this website from anywhere outside India, you are entirely responsible for compliance with all applicable local laws.
THIRD PARTY INTERACTION AND LINKS TO THIRD PARTY SITES
The website may provide links to other websites not in our control or in the course of serving advertisements to this website, a third-party advertiser may place or recognize a unique âcookieâ on your browser. You acknowledge that BNPL does not endorse these linked sites (even if they pop up in a frame) or any links contained in these linked sites. BNPL will not be responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party) Unless otherwise stated, any correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion or transaction, which you enter into while using the website is solely between you and the applicable third party. You agree that BNPL has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party. Any offer / promotion made by a Channel Partner or business associate of BNPL and which is clubbed with any BNPL product / service, unless so specified, is not made for or on behalf of BNPL to its customers. BNPL will not be liable for any claims in relation to such offer / promotion.